Many gamers have been critical of the newest installment in the Mass Effect series ever since it was released at the end of March, mainly for its animation and technical issues. Thought most of these problems have been fixed through a recent patch, many gamers have been left with the impression that Andromeda is nothing more than a buggy rehash of a beloved series. Recently, BioWare has finally responded to all the criticism.
During an in-depth interview with Mass Effect: Andromeda‘s lead designer Ian Frazier, IBTimes UK brought up the harsh criticisms against the game and asked how he felt about the negative reactions to the new game. Frazier said that though he couldn’t speak for the rest of the development team, he personally found it hard to read all the negative feedback the game was receiving, though very valuable:
It’s difficult because we do want to help, so you’re out on Twitter and forums and stuff trying to troubleshoot issues or give people a hint on something they’re struggling with. But to do that, to help the fans and try to absorb the feedback to better steer what we do next, you have to wade through a lot of crap. And that part is not a lot of fun.
With that being said, Frazier is still grateful for all the various channels of feedback he’s able to receive, even if some of them do come with “the occasional gut punch.”
Despite the criticisms against bugs and wonky animation, Mass Effect: Andromeda has received largely positive reviews from critics, though still not being as well received as the original trilogy. BioWare says they’re still mostly on track with the post-launch plans for the game.