Throughout August 9th and 10th, 2021, many streamers on Twitter have worked to make the hashtag #TwitchDoBetter trend. The complaints come from both verified, larger streamers and smaller, less experienced streamers, about the protection minorities receive on Twitch or lack thereof, and the unfair ratio of earnings Twitch takes from subscriptions. Streamers have been experiencing hate raids that should have been regulated, harassment from people who simply make new accounts when blocked, and no protection from Twitch against discrimination. The users of the hashtag call into reference a Tweet made by the official Twitter account in 2018, asking users to hold them accountable for providing protection against hate. The general consensus is that the streaming platform has not done enough in the years since, and should listen to the userbase because they asked for the feedback.
Please watch us closely and hold us accountable. This first update clarifies our guidelines, but we know we’ll be judged on how we enforce them. Look for more communication about our enforcement policies in the coming months. https://t.co/WEsnudVKol
— Twitch (@Twitch) February 8, 2018
Twitch has not yet made any official remarks about the trending hashtag, but they have not done anything. On August 9th, it was announced that Twitch will begin to send more detailed information to streamers who have been banned or suspended about the nature of the ban, which will provide more clarity to individual situations. Presumably, this decision was made before #TwitchDoBetter reached the height of its popularity, and does not address the requests that many streamers are making.
Hopefully, soon Twitch will take into account what its users are asking of it and will proceed to actually do better regarding the safety and protection of its content creators, creating a more welcoming and stable environment for all.
🛡️ As of today, enforcement notifications sent to suspended users will include the name of the content and the date of the violation to ensure they have better clarity about what content is being actioned on. pic.twitter.com/aAnrdEZoyi
— Twitch Support (@TwitchSupport) August 9, 2021