[Update: After some delay and confusion, the Install Packs for Mortal Kombat X have now become available for users to download. It’s not clear who is fault here, but the problem seems to have stemmed from the game being made available for play many hours before these Install Packs were, as well as a complete lack of communication from NetherRealm on the matter.]

The launch of NetherRealm’s  Mortal Kombat X on the PC has been so disastrous that you have to wonder if everyone working there has been afflicted with a brain-consuming disease.

The PC version of the game, which has just been released on the Xbox One and PlayStation 4 as well, crashes immediately upon accessing any of its single player and multiplayer features, including the tutorials and practice modes.

The issue seems to be universal for all PC users, as the game’s Steam forum contains a topic with over 600 replies from various gamers confirming that they are unable to play Mortal Kombat X.

The problem appears to stem from a new feature the developers have implemented for the PC version of the game, which is explained as such:

As many Steam community members have noticed, the size of the initial pre-load for Mortal Kombat X is about 3 GB. This is because we are using a new feature of Steam that allows the game to be played while the full download is streamed and installed in the background.

As soon as the game is played for the first time, a batch of DLC content will appear in your download queue. Check the Steam client to see the download progress on DLC items labeled Mortal Kombat X Install Pack 01 through 23.

You’ll be able to play the game while these downloads complete.

Evidently, this new feature has turned out to be nothing short of a total disaster.

Meanwhile, the game’s Steam page is awash with angry reviewers complaining about the problem, and just about all of the “Positive” reviews are sarcastic in nature, with one proclaiming Mortal Kombat X as the greatest main menu simulator ever.

NetherRealm are likely working on the issue, but this is yet another utterly, utterly disgraceful launch from a triple A developer.