Following its launch on September 28, Amazon Games’ new MMO New World has found massive success amongst gamers. Players everywhere clamored to play the new game, raving about faction wars and levels on social media. Save for the beta launch melting some high-end GPUs, everything seemed to be going well for the game. That was until players started to get banned.
Yo @playnewworld ~ I’ve got some feedback.. and this entirely comes from a place of love because I want to see your guys’ game succeed.
If there is any form of automated internal mass-report/ban feature in the game.. it needs to be removed or reconsidered.. ASAP.
— sonii (@sonii) October 3, 2021
New World’s banning system appears to be fully automated, taking only 11-15 reports from different players for a singular player to be banned for at least 24 hours. A player took to Reddit to explain how this feature was now being used during in-game wars in order to win wars with ease. The player describes how they managed to ban the opposing faction leader and other high-ranking players simply by mass-reporting them in the hours leading up to the war. What resulted was the opposing faction players targeted received bans, allowing the player’s faction to easily win wars and gain territory.
The post above is one of many Reddit threads posted onto the New World subreddit and forums over the last week. Players have been complaining anywhere from receiving bans right before a war to receiving bans for cursing over mild inconveniences.
In response, members of the Amazon Games team have denied the usage of bots, claiming that bans are reviewed manually. That being said, there are message logs coming from Amazon Games employees that might indicate otherwise.
Whether or not Amazon Games will fix the issue is something players will have to wait and see for. Regardless of the controversy, New World continues to climb in player-base and popularity, already averaging roughly around 1.3 million players per day.