Call of Duty remains dedicated to fostering inclusive player communities, actively addressing toxicity and disruptive behavior through a multifaceted approach that combines cutting-edge technology with diligent human moderation efforts. In a significant stride towards maintaining a positive gaming environment, Activision introduced an innovative anti-toxicity voice moderation program coinciding with the launch of Modern Warfare III. This state-of-the-art program autonomously identifies and addresses instances of toxic speech, contributing to its noteworthy success.
As reported by Techradar, Activision reports that over 2 million accounts have undergone corrective measures for engaging in disruptive behaviors, underscoring the efficacy of their commitment to a welcoming gaming atmosphere.Initially introduced exclusively in North America with English language support, the anti-toxicity voice moderation program has undergone a global expansion, encompassing regions almost worldwide.
Notably, this initiative has extended its linguistic capabilities by incorporating moderation support for Spanish and Portuguese, enhancing its inclusivity.Furthermore, the program’s reach extends beyond its initial implementation, now actively in operation for both Modern Warfare II and Warzone, ensuring a comprehensive and consistent approach to fostering a positive gaming environment across various game titles.
In a recent blog update, it was revealed that the AI moderation software, activated in August of 2023, has successfully identified and banned over 2 million players engaging in toxic behavior within the game. This significant figure encompasses both the beta period and the full release, emphasizing the comprehensive impact of the AI moderation initiative aligned with the Call of Duty Code of Conduct.
The blog post highlighted that a noteworthy 80% of cases related to disruptive behavior were autonomously detected by the AI, showcasing its effectiveness in maintaining a positive gaming environment.
Players found engaging in offensive speech face consequences such as voice chat muting, along with additional penalties like restricted access to specific social features and the inability to use text chat, as part of the ongoing efforts to curb toxicity within the gaming community.
Activision enthusiastically stated plans to further enhance the anti-toxicity voice moderation system. This includes a commitment to continuous improvement of existing tools and the expansion of language support to ensure a more comprehensive approach in tackling toxicity across diverse linguistic landscapes. The post also highlights the ongoing effort to work with the community and maintain fairness and enjoyment for all in Call of Duty.