Xbox Live is undergoing a few changes in response to customer feedback and customer concerns. Once again, Microsoft has spent time listening to their customers in order to achieve a stronger and more supportive system for their users. It took them a few years, but they’re making strides to change their business plan in preparation for the Xbox One’s release later this year.
Since Xbox Live’s Marketplace introduction back in 2005, players were only able to purchase items via Microsoft points. This essentially laid out a system where users could pay $5.00 for 400 points, $10.00 for 800, etc. The fundamental problem with this system was that not every update or every indie game cost a specific amount that was dictated by the purchasing system. Therefore, players were stuck with unusable portions of leftover Microsoft points at the end of their purchase; a number that became unusable and useless within the marketplace.
In response to those that spoke out against this system, Microsoft has planned to release a final Xbox Live update prior to their new system’s release. This update will alter the purchasing structure and remove the concept of “Points” from the marketplace altogether. In exchange, players will be able to purchase items via true currency and pay an exact amount on each purchase, effectively nullifying the problems with “leftovers.”
We’ll see how it all plays out but it’s good to see Microsoft finally taking an interest in their customers needs and doing what they can to fix the problems.
Read the original press release here: Xbox Wire